Learn more about returning or exchanging your order.
Simply head to our returns centre, fill in the form (it’ll only take 30 seconds!), and we'll reach out to you as soon as possible to process the return. Once your return has been approved, we will send you a print-at-home returns label which you can
No matter how many reviews you read or pictures you look at, online shopping can be hard – nothing beats trying things on for yourself. We’re so confident that you’ll fall in love with your Pantee products that we offer a Comfort Guarantee, so you ca
If you’d like to try your order in another style or size, you will be eligible for a free exchange. We will pay for the shipping for you to return the original item to us and ship the replacement to you. We will only pay for shipping on your first ex
If you aren’t completely satisfied with your order, you can return it within 30 days of delivery for a full refund. Unfortunately, as a small business, we’re unable to cover the shipping costs of international returns and exchanges unless the product
We do our best to process returns and exchanges as quickly as possible. Once we have received your returned items, we usually process a refund or exchange within 1-2 business days. If you haven’t heard from us after more than 3 business days of your
We currently offer free returns to UK customers whereby we pay for the return shipping and process a refund of the full amount of items ordered excluding the original shipping cost. To be eligible for a full refund, your order will need to be returne