Answers to your questions about delivery.
We pride ourselves on shipping your order swiftly so you don’t have to wait long for your order to arrive. After your order is dispatched from our warehouse, here are the estimated delivery times:. After placing your order, it will be despatched from
Yes! Not Basics ships across the UK, Europe, North America, and beyond 🌍. For full details on international shipping options and costs, head to our Shipping Information page
All of our orders are shipped from the UK, therefore you may see some customs charges when placing an order that is to be delivered to another country. Please check the imports & customs rules for your country before placing an order. Not Basics is n
Below is a breakdown of our tracked shipping options:. All of our orders are shipped from the UK, therefore you may see some customs charges when placing an order that is to be delivered to another country. Please check the imports & customs rules fo
When your order is dispatched, you will receive an email and/or text message with a link to track your order via Royal Mail. Sometimes it can take a couple of hours to update, so if the tracking isn't working immediately after your order is dispatche
We currently ship all orders with Royal Mail. When your order is dispatched, you’ll receive an email and/or text with a Royal Mail tracking link. (Sometimes it can take a couple of hours to update — if it doesn’t work straight away, we recommend chec
We can update your delivery address, but the window for doing so is super short - if you spot an error, please email us at [email protected] as soon as possible so we can try to catch it in time. Once your order has been processed by the warehous