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Not Basics

<p>We currently ship all orders with Royal Mail. If you think we should be offering other delivery providers, please do get in touch with your suggestions at hello@pantee.co.uk.</p>

We currently ship all orders with Royal Mail. If you think we should be offering other delivery providers, please do get in touch with your suggestions at hello@pantee.co.uk.

What carriers do you ship with?

Delivery

How can I contact Not Basics?

General Questions

How can I return my order?

What is your returns policy for UK orders?

What is your exchange policy for UK orders?

What is your returns policy for international orders?

How long does it take to get a refund/exchange?

Are returns free?

Returns, Refunds & Exchanges

How long will delivery take?

Do you ship globally?

Will I have to pay customs fees on my order?

How much is delivery?

How can I track my order?

Can I change the delivery address on my order?

Where can I find sizing information?

What happens if my order doesn't fit?

Product Sizing

Product Care

Will I have to pay customs fees on my order? copy

Customs & Duties

Further Questions or Need Support?

Get In Touch

What carriers do you ship with?Updated 2 years ago